Job Title - Microsoft D365 Commerce Functional Consultant

Key Skills - Microsoft D365 Commerce, Retail Pricing & Promotions, Loyalty Management, POS & Store Operations, Omnichannel Commerce

Experience: Hyderabad, Greater Noida, Pune

We at Coforge are hiring a D365 Commerce Functional Consultant with following skillset:
D365 Commerce configuration including channels, catalogs, assortments, pricing, promotions, loyalty and payments.
Robust expertise in retail processes, POS operations and omnichannel customer journeys.
Experience with Commerce Scale Unit, channel database and distribution schedules.
Configure store operations, returns, customer orders, fulfillment and cash management processes.
Support commerce implementations, rollouts, go-live readiness and production support activities.
Execute end-to-end retail testing, POS validation and rollout readiness assessments.
Troubleshoot synchronization and integration issues between HQ and retail channels.




Collaborate with business stakeholders and cross-functional teams across delivery engagements.
Drive process improvements and leverage AI-powered insights for enhanced customer experience.

Mandatory Skills & Experience:
8+ years of experience in Retail ERP and Microsoft D365 Commerce implementations.
Robust understanding of retail pricing, discounts, loyalty and payment processes.
Hands-on experience with POS, store operations and omnichannel commerce solutions.
Experience working with Commerce Scale Unit, channel synchronization and distribution schedules.
Robust stakeholder management, communication and documentation skills.
Experience in rollout, post-production support and enhancement projects.
Bachelor's degree in Business, Retail Management, IT, Engineering or related field.
Microsoft Dynamics 365 Commerce certification will be an added advantage.

📌 Microsoftcommerce Functional Consultant Hyderabad
🏢 Coforge
📍 Hyderabad