About Knowmax Knowmax is the governed knowledge layer for enterprise customer experience. Contact centers in telecom, BFSI, healthcare and BPO across North America, the GCC, Southeast Asia and APAC use us to turn policies and procedures into guided flows, visual guides and AI answers that agents and AI agents can trust. Governed knowledge that drives action.

We are built into the world's leading CX ecosystems, and as AI agents take over more of the frontline, the knowledge layer underneath them becomes the layer that matters most.

The Role This role owns two of the most commercially important levers in the company: who we sell with and how we price what we sell.

You will work directly with the CEO, sit across sales, product, finance and legal, and be measured on outcomes. This is not a deck-making role. Your scorecard is partner-sourced revenue, deal velocity and margin, not recommendations.

What You Will Own 1. Partner Ecosystem
Find, evaluate and sign new partners across CCaaS platforms, CRM ecosystems, global system integrators and regional resellers
Run existing partnerships like a portfolio: joint pipeline, account mapping, co-sell motions and quarterly business reviews
Get into live deals with partner sales teams and help close them
Own marketplace listings, partner enablement,



joint pitches and co-marketing plans
Track partner-sourced and partner-influenced revenue, and make transparent calls on where to invest more and where to step back
Pricing, Proposals and Deal Desk
Act as the single gate for every commercial proposal that leaves Knowmax
Own the pricing framework, SKUs, packaging and discount approvals across direct and partner channels
Model deal economics before anything is signed: margins, partner payouts, revenue shares and cost-to-serve
Work with legal on partner agreements, MSAs and order forms, and lead commercial negotiations
Build proposal templates, pricing calculators and approval workflows that speed up sales without weakening deals
Report back on win rates, discount trends and margin leakage so leadership acts on facts

Who You Are
3 to 6 years of experience
Engineer MBA preferred
Background in consulting, partnerships, presales etc
Solid with numbers. A pricing model or a P&L; is a tool for you, not a chore
Logical, structured thinker who turns ambiguity into a decision and then executes it
Explicit, confident communicator, equally credible with a partner VP and our finance team
Exposure to B2B SaaS or enterprise software is a plus

📌 Partnerships & Commercial Lead Ceo S Office Gurugram
🏢 Knowmax
📍 Gurugram