Experience:
Minimum 1 year of experience in counselling or a related healthcare field preferred.
Hospital experience will be an added advantage.
Job Responsibilities:
Counsel patients regarding various eye conditions, treatment options and available eye care services.
Explain the importance of timely diagnosis and treatment of eye diseases.
Provide emotional support to patients who are anxious or fearful about eye surgeries and procedures.
Provide pre-operative and post-operative counselling in coordination with doctors and nursing staff.
Counsel patients regarding cataract surgery, retinal procedures, glaucoma treatment and other ophthalmic surgeries.
Explain the importance of regular follow-ups and adherence to prescribed treatment.
Guide patients regarding treatment procedures, surgery packages and hospital services.
Coordinate with doctors, optometrists, nurses and other departments to ensure smooth patient care.
Address patient queries and concerns with patience and empathy.
Maintain proper patient counselling records and follow-up details.
Handle patient concerns and complaints professionally.
Maintain patient confidentiality and qualified ethics.
Required Skills:
Excellent communication and interpersonal skills.
Good counselling and listening abilities.
Ability to explain medical information in easy language.
Empathy, patience and a compassionate attitude.
Positive patient-handling and coordination skills.
Job Location: Thalassery, Kerala
Job Type: Full-time
How to Apply:
Interested candidates may send their updated CV to [email protected].