Job Description – Customer Support Associate (Chat Support)

Position: Customer Support Associate
Location: 4th floor, Ganesh Galaxy, Ayodhya Bypass, Bhopal
Employment Type: Full time

Job Summary

We are looking for a Customer Support Associate to assist customers by answering their queries, resolving basic issues, and providing excellent service. Candidates should have basic English communication skills and a positive, customer-friendly attitude.

Key Responsibilities
Handle customer calls, chats, or emails professionally.
Understand customer concerns and provide appropriate solutions.
Maintain accurate records of customer interactions.
Escalate complex issues to the relevant team when required.
Follow company guidelines and maintain service quality.

Requirements




Minimum qualification: Graduate
Fluent English communication skills (spoken and written).
Positive listening and problem-solving skills.
Basic computer knowledge and typing skills.
Willingness to work in shifts (if required).

Preferred Skills
Positive attitude and patience.
Ability to communicate clearly with customers.
Team player with a willingness to learn.

Salary: As per company standards
Experience: Freshers and experienced candidates are welcome to apply.

Share your Resume on +91-XXXXXXXXXX

Pay: ₹19,000.00 per month

Work Location: In person

📌 Customer Support Associate Bhopal (India)
🏢 Technotask Business Solutions
📍 India