Job Purpose:

The Pre-Sales Specialist is responsible for driving site visits and bookings. The role coordinates site visits booked through the contact centre, speaks directly with customers to confirm and follow through on visits, and works closely with contact centre agents to make sure they are actively driving visits. The person will also run email and WhatsApp campaigns, keep lead data clean in Salesforce, and be present at the site on weekends to support customers during peak visit days.

Qualifications and Work Experience:
Graduate in any discipline
3–6 years of experience in pre-sales, lead management, or customer coordination roles
Prior experience in the real estate industry is essential
Prior hands-on experience using Salesforce is a must
Experience managing lead hygiene and CRM data




Experience coordinating with contact centre / call centre agents to drive site visits
Comfortable handling customers across calls, email, and WhatsApp
Willing to work a 6-day week and be at the site on weekends

Knowledge, Skills and Competencies:
Solid verbal and written communication skills
Customer-focused with valuable interpersonal skills
Well organised, with attention to detail
Able to manage multiple follow-ups and coordinate across teams
Hands-on with Salesforce and basic reporting
Target-driven and comfortable working towards daily numbers

📌 Presales Specialist Bengaluru (India)
🏢 The Management Recruitment Group (MRG)
📍 India