Handle resident queries, complaints, and requests through calls, emails, and face-to-face interactions.
Ensure timely resolution of complaints through regular follow-ups.
Coordinate with internal departments, security teams, and property management.
Maintain resident records, feedback, and monthly helpdesk reports.
Assist residents with clubhouse membership, ID cards, and documentation.
Communicate updates regarding maintenance, emergencies, and property accessibility.
Ensure excellent customer service and resident satisfaction.
Pay: ₹20,000.00 - ₹25,000.00 per month
Experience:
Front desk: 3 years (Required)
Location:
Mumbai, Maharashtra (Required)
Work Location: In person
📌 Front Desk Receptionist Mumbai
🏢 Crediscreen Services
📍 Mumbai
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