We’re Hiring: Quality Analyst - Kolkata
Company: Teleminds Infotech
Location: Salt Lake, Sector V, Kolkata
Shift Timing: 3:00 PM – 12:00 AM
Experience: Freshers Welcome!
Job Responsibilities:
Monitor and evaluate sales calls to ensure quality standards.
Assess sales executives’ communication skills, pitch quality, and customer-handling techniques.
Identify gaps in sales performance and provide constructive feedback.
Ensure compliance with company policies and sales processes.
Prepare quality reports and maintain call evaluation records.
Work closely with the sales team to improve overall performance and customer experience.
Requirements:
Excellent communication and listening skills.
Robust observation and analytical abilities.
Basic knowledge of MS Excel and reporting.
Attention to detail and willingness to learn.
Freshers with a positive attitude are encouraged to apply.
Interested candidates can share their updated CV with the HR team.
Contact: HR Payel – 82760 22990 or [email protected]
Join our team and build your career in Sales Quality Assurance!