Role Overview The Quality Analyst will be responsible for ensuring process compliance, accuracy, and continuous improvement across AP operations. The role requires solid hands-on QA experience, familiarity with QC tools, and the ability to conduct Root Cause Analysis (RCA).

Key Responsibilities:
Process Quality Assurance: Monitor AP invoice processing, indexing, and exception handling to ensure adherence to company policies.
Vendor Query Review: Validate responses to vendor/client queries via email/phone for accuracy and compliance.
Reporting &
Analysis

: Review GR-IR reports and periodic AP activity reports for quality and accuracy.
Issue Resolution Oversight: Ensure timely closure of open issues and validate corrective actions.
Stakeholder Collaboration: Liaise with clients and key stakeholders to ensure quality standards are met.
QC Tools &
RCA

: Apply QC tools and conduct Root Cause Analysis to identify gaps and drive improvements.
System &
Methodology

:



Validate SAP methodology usage and reporting procedures.
Documentation &
Compliance

: Ensure proper documentation, approvals, and audit readiness.

Primary / Mandatory Skills
QA Experience: Robust hands-on Quality Assurance background in Accounting/Financial/BPO-P2P industry.
QC Tools Knowledge: Familiarity with QC tools and RCA methodologies.
SAP ERP: Working knowledge of SAP ERP systems.
Analytical Skills: Ability to identify gaps, resolve queries, and recommend improvements.
Attention to Detail: High accuracy and precision in validating processes.
Communication Skills: Excellent written and verbal communication.
Organizational Skills: Robust time-management and prioritization abilities.
Software Proficiency: Proficiency in MS Office Suite (Excel, Word, Outlook) and accounting systems.

📌 Quality Analyst Mumbai
🏢 Winfort
📍 Mumbai