Guest Service Leader Hotel Industry Only Puducherry (India)

Guest Service Leader Hotel Industry Only Puducherry (India)

08 Nov
|
KRISHNA ELECTRICALS
|
India

08 Nov

KRISHNA ELECTRICALS

India

Key Responsibilities
Team Leadership & Training: Coach, mentor, and schedule front desk or guest service team members. Act as a role model for company service standards.
Guest Relations & Service Recovery: Handle escalated customer complaints, resolve issues promptly, and manage VIP arrivals, special requests, or amenities.
Operations & Front Desk Support: Oversee check-ins, check-outs, room allocations, reservations, and cash handling procedures during high-traffic times.
Cross-Department Coordination: Communicate closely with housekeeping, maintenance, and F&B; (food and beverage) teams to ensure facility readiness.
Safety & Compliance: Enforce safety, sanitation, and emergency protocols, and maintain accurate operational logs or shift reports.

Pay: ₹23,000.00 - ₹28,000.00 per month

Advantages:
Cell phone reimbursement
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Guest Service Leader Hotel Industry Only Puducherry (India)
🏢 KRISHNA ELECTRICALS
📍 India

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