Technologies: Salesforce Sales Cloud, Service Cloud, Data Cloud, Agentforce
Responsibilities
Own solution architecture across Sales Cloud, Service Cloud, Data Cloud &
Agentforce
Lead end-to-end Salesforce solution design and delivery
Architect Data Cloud ingestion, DMO structures &
Identity Resolution
Design Agentforce &
Data Cloud-grounded AI solutions
Define RAG strategies, Trust Layer guardrails and AI automation boundaries
Lead Sales &
Service Cloud implementations
Design integrations with Marketing Cloud, Power BI / Tableau
Prepare solution design, data flow and integration architecture documents
Mentor Salesforce engineering teams and conduct technical reviews
Act as the primary technical escalation point
Present architecture decisions and technical solutions to clients and stakeholders
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