Role Purpose To ensure smooth sales operations by coordinating between the sales team, customers, and internal departments, while maintaining accurate records, tracking enquiries and orders, and ensuring timely follow-ups throughout the sales cycle.

Key Responsibilities
Lead & Enquiry Management
Record and allocate incoming sales enquiries.
Track lead status, follow-ups, and conversion progress.
Coordinate with sales executives to ensure timely lead updates.
Sales Team Coordination
Coordinate with sales executives, ADMs, and managers for daily sales activities.
Follow up on pending tasks, customer requirements, and sales commitments.
Share key updates and information with the sales team.
Order & Dispatch Coordination
Track confirmed orders and coordinate with internal departments.
Follow up on order processing, material availability, and dispatch status.
Communicate order and delivery updates to the concerned sales team.




Customer Coordination
Respond to customer enquiries and coordinate with the concerned sales representative.
Ensure timely communication regarding orders, deliveries, and pending requirements.
Coordinate customer concerns with relevant departments.
Sales Reporting & Documentation
Maintain accurate records of enquiries, orders, sales, and customer details.
Prepare daily, weekly, and monthly sales reports.
Ensure timely CRM updates and proper documentation.
Track pending enquiries, orders, and follow-up activities.
Internal Department Coordination
Coordinate with Accounts, Store, Dispatch, Service, and other departments.
Follow up on pending approvals, payments, orders, and customer requirements.
Ensure smooth information flow between departments.

📌 Sales Coordination Executive Surat (India)
🏢 Whitelion
📍 India