Recruitment Mantra Hiring Air Ticketing Executive for Deeshari Touristhub Pvt Ltd | Kolkata

Key Responsibilities
Handle domestic and international flight reservations and ticket issuance.
Operate GDS platforms such as Amadeus, Galileo or Sabre.
Manage PNR creation, fare pricing, queue management and ticketing.
Process cancellations, refunds, reissuance, revalidation and date changes.
Apply knowledge of international fare construction, airline codes, routing and fare rules.
Manage group bookings, corporate travel and special fare requests.
Arrange baggage allowances, seat selection, meal preferences and special service requests (SSR).
Handle airline schedule changes, involuntary rerouting and flight disruptions.
Compare fares and recommend competitive, convenient travel options.
Coordinate with airlines, B2B portals, consolidators and travel partners.




Handle BSP procedures, ticket reconciliation, ADM/ACM and airline penalties.
Assist with passport, visa, transit visa and international travel documentation queries.
Manage customer queries, payment follow-ups and post-ticketing support.
Ensure booking accuracy, timely execution and excellent customer service.

Candidate Requirements
Robust operational knowledge of at least one major GDS platform.
Positive communication, email-writing and customer-handling skills.
Solid attention to detail and problem-solving abilities.
Ability to work independently and manage multiple bookings efficiently.
Responsible approach with solid ownership and a customer-first mindset.

📌 Reservations Ticketing Agent Kolkata
🏢 Recruitment Mantra HR Consultancy u0026 Recruitment Agency
📍 Kolkata