We are looking for a friendly and well-presented Hostess to welcome café guests, manage reservations and seating arrangements, and ensure a pleasant customer experience.
Key Responsibilities
Welcome and greet guests upon arrival.
Manage reservations and table allocation.
Coordinate seating arrangements with service staff.
Maintain guest waiting lists during busy hours.
Handle customer inquiries and special requests.
Coordinate with the restaurant supervisor and service team.
Maintain reservation and guest records.
Ensure the entrance and reception area remain organized.
Assist guests with basic café information.
Maintain qualified guest-handling standards.
Required Skills
Guest Relationship Management
Customer Service
Reservation and Table Management
Good Communication Skills
Skilled Grooming
Coordination and Time Management
Problem-Solving Skills