Student Relationship Executive Vijayawada

Student Relationship Executive Vijayawada

08 Nov
|
EDMISSIONSWORLD
|
Vijayawada

08 Nov

EDMISSIONSWORLD

Vijayawada

Core Responsibilities1. Prospective Student Engagement & Counseling
Inbound & Outbound Communication: Handle inquiries via phone, email, live chat, or in-person visits to answer questions regarding programs, admissions, and campus life.
Academic & Career Guidance: Assess student backgrounds, career goals, and eligibility to recommend suitable courses, universities, or training tracks.
Lead Qualification & Follow-up: Nurture leads generated from marketing campaigns and maintain structured follow-up schedules.
Admissions & Application Support
Documentation Guidance: Assist students in gathering, preparing, and verifying required documents (transcripts, letters of recommendation, test scores, financial statements).
Application Tracking: Guide students step-by-step through application portals, submit forms accurately, and track admission status.
Visa & Travel Assistance (for Overseas/International Roles): Advise on visa requirements, schedule interview slots, and brief students on pre-departure requirements.
Student Retention & Onboarding
Orientation & Onboarding: Help design and conduct orientation sessions for recent intakes to ensure a smooth transition into their programs.




Ongoing Relationship Management: Conduct regular check-ins with enrolled students to assess academic progress, satisfaction, and overall well-being.
Issue & Grievance Resolution: Act as an internal advocate for students by coordinating with academic departments, finance, or administrative teams to resolve grievances promptly.
Operational & Database Management
CRM Updates: Maintain accurate records of student interactions, application statuses, and follow-up notes in CRM systems (e.g., Salesforce, Zoho CRM, Hubspot, or custom portals).
Performance Reporting: Track conversion rates, student retention metrics, and enquiry trends for periodic review with management.
Cross-Functional Collaboration: Work alongside marketing teams for student recruitment events/webinars and coordinate with finance for fee schedules and payment follow-ups.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off

Work Location: In person

📌 Student Relationship Executive Vijayawada
🏢 EDMISSIONSWORLD
📍 Vijayawada

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