Company: PS Associates
Location: Bastar Division, Chhattisgarh
Department: IT Operations & Technical Support
Employment Type: Full time
Job Overview
PS Associates is seeking a technically skilled and customer-oriented Support Handholding Engineer for the Bastar Division. The candidate will be responsible for providing on-site IT support, assisting end users with technical difficulties, and ensuring the smooth functioning of IT infrastructure and government e-governance systems across assigned locations.
Key Responsibilities
Provide on-site technical support and handholding assistance to end users.
Install, configure and troubleshoot desktops, laptops, printers and other IT peripherals.
Diagnose and resolve hardware, software, operating system and basic networking issues.
Assist government employees in using IT applications, software and e-governance platforms.
Provide user training and technical guidance whenever required.
Ensure proper functioning and maintenance of IT equipment at assigned locations.
Maintain records of technical complaints, resolutions and pending issues.
Coordinate with senior technical teams for escalation of complex issues.
Prepare daily activity reports and maintain technical documentation.
Travel across assigned government offices and locations within the Bastar Division for support activities.
Educational Qualifications
Diploma or Bachelor's Degree in Computer Science, Information Technology or a related field.
Relevant technical certifications will be an added advantage.
Required Skills
Basic computer hardware and software troubleshooting.
Knowledge of Windows Operating System and MS Office.
Desktop, laptop and printer installation and maintenance.
Basic networking, LAN and internet connectivity.
Robust communication and end-user management skills.
Problem-solving and reporting abilities.
Willingness to travel across the Bastar Division.
Experience
0–3 years of experience in IT support, desktop support or technical assistance.
Freshers with relevant technical knowledge may also apply.
Job Location: Bastar Division, Chhattisgarh
Employment Type: Full time
Interested candidates can apply with their updated resumes.
Pay: From ₹20,000.00 per month
Education:
Bachelor's (Preferred)
Experience:
IT support: 3 years (Required)
Work Location: In person
📌 Support Handholding Engineer Bastar
🏢 P S Associates
📍 Bastar
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.