Location: [Noida Sector 7] Job Type: Full time Experience: 6months –1 Years
Job Responsibilities
Manage customer information and CRM data.
Handle customer communication through WhatsApp, SMS, email, and calls.
Create and manage customer engagement and retention campaigns.
Follow up with customers and maintain good relationships.
Analyze customer data and prepare reports.
Track customer purchases and behavior.
Work closely with the marketing and customer support teams.
Help increase repeat orders and customer retention.
Ensure a excellent customer experience.
Requirements
6 months –1 years of experience in CRM or customer handling.
Good communication skills.
Basic knowledge of Excel/Google Sheets.
Knowledge of CRM tools is an advantage.
Good problem-solving and organizational skills.
Positive attitude and willingness to learn.
Ability to work well in a team.
What We Offer
Growth and career opportunities.
Friendly and supportive work setting.
Opportunity to learn and grow with a fast-growing brand.