Job Requirement: Customer Support and Field Support Executive

We are looking for a responsible and hardworking candidate for the position of Customer Support & Field Support Executive.

Job Responsibilities
Handle customer queries and provide timely support.
Coordinate with customers regarding GPS/VLTD installation and maintenance.
Follow up with field engineers for installation and device-related issues.
Coordinate with customers for vehicle availability and engineer visits.
Monitor GPS devices and troubleshoot basic technical issues.
Prepare daily work reports and update system records.
Coordinate with internal teams to resolve customer complaints.
Visit customer locations whenever required for field support.

Required Skills:
Positive communication skills.
Basic computer knowledge (MS Excel, Word, Email).
Customer handling and coordination skills.
Willingness to travel for field visits.
Problem-solving and follow-up skills.

Qualification: Graduate / 12th Pass. Experience: 1–2 years

Location: Fort, Mumbai

Pay: ₹150,000.00 - ₹240,000.00 per year

Work Location: In person

📌 Service Engineer & Customer Support Executive Mumbai
🏢 Career Click
📍 Mumbai