Position: Customer Support Executive – Chat Process (Non-Voice)
Process: International Chat Support (Non-Voice)
Work Mode: Work From Office
Shift: Rotational shifts (including night shifts)
Weekly Offs: 2 Rotational Week Offs
Location: Malad

Job Description:

We are hiring enthusiastic and customer-oriented candidates for an International Chat Support Process.

Roles & Responsibilities:
Handle customer queries through live chat and provide prompt assistance.
Resolve customer concerns related to products, services, orders, payments, and accounts.
Provide accurate information while maintaining qualified communication.
Ensure customer satisfaction through effective problem-solving.
Maintain proper documentation of customer interactions.

Eligibility Criteria:
Graduate / HSC candidates with minimum 1 Year Experience
Valuable written English communication skills.
Basic computer knowledge and typing skills.
Ability to multitask and handle multiple chats simultaneously.
Regards,
Ismail Shaikh
+91-XXXXXXXXXX

Pay: ₹28,000.00 - ₹35,000.00 per month

Advantages:
Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Chat Support Executive Hsc + 1 Year Experience Immediate Joiners Malad
🏢 Connecting Dot Placements
📍 Malad