Job Description – Admission Counsellor

Key Responsibilities
Handle enquiries from prospective parents through phone calls, emails, walk-ins and other communication channels.
Provide accurate information about the institution's academic programmes, curriculum, admission criteria, fee structure and policies.
Guide parents and students throughout the admission process, ensuring a smooth and positive experience.
Schedule and coordinate campus visits, school tours, admission meetings and interaction sessions.
Follow up with prospective parents and maintain regular communication to convert enquiries into confirmed admissions.
Manage admission applications, documentation, student records and database updates.
Coordinate with academic, administrative and other departments to facilitate the admission process.
Maintain accurate enquiry records, admission trackers and periodic reports.
Assist in organising admission-related events, open houses, orientations and promotional activities.
Ensure skilled communication and a high standard of customer service at every stage of the admission journey.

Desired Skills and Competencies




Excellent verbal and written communication skills.
Strong interpersonal, counselling and relationship-building abilities.
Good presentation and convincing skills.
Customer-oriented approach with the ability to handle parent enquiries professionally.
Solid follow-up, coordination and organisational skills.
Proficiency in MS Office and admission management systems.
Ability to work independently as well as collaboratively with internal teams.

Educational Qualification & Experience
Graduate in any discipline; a background in Education, Management or Communications will be an advantage.
2–5 years of relevant experience in admissions, educational counselling, customer relations or a similar role.
Experience working with a reputed school or educational institution will be preferred.
Familiarity with international curricula such as IB, Cambridge or similar programmes would be an added advantage.

Pay: ₹40,000.00 - ₹60,000.00 per month

Perks:
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Admission Counselor Mumbai
🏢 Important Business
📍 Mumbai