We are looking for a proactive and customer-focused Sales Coordinator to support our sales team by managing customer inquiries, coordinating sales activities, and converting leads into business opportunities. The ideal candidate should possess excellent communication and negotiation skills, be capable of nurturing leads, and ensure seamless coordination between customers and internal teams.
Key Responsibilities
Follow up on leads and convert them into potential customers.
Build and maintain robust relationships with existing and prospective clients.
Negotiate pricing, commercial terms, and order details with customers.
Coordinate with the sales, production, and logistics teams to ensure timely order execution.
Prepare quotations, sales orders, and other sales-related documentation.
Track customer requirements and provide regular updates on order status.
Maintain accurate customer and sales records in CRM/ERP systems.
Assist the sales team in achieving monthly and annual sales targets.
Resolve customer queries and ensure high levels of customer satisfaction.
Generate reports on sales activities, lead status, and order progress.
Product Verticals
The candidate will coordinate sales across multiple business verticals, including:
Food Ingredients
Pharmaceutical Ingredients
Nutraceutical Ingredients
Specialty Chemicals
Iodine Products
Encapsulation Products
DC Grade Products
Cosmetic Ingredients
Required Skills
Excellent verbal and written communication skills.
Strong negotiation and persuasion abilities.
Ability to convert inquiries into business opportunities.
Customer-focused with solid relationship management skills.
Valuable coordination and multitasking abilities.
Proficiency in MS Excel, MS Office, and CRM/ERP software.
Strong follow-up and organizational skills.