JOB DESCRIPTION – FRONT OFFICE EXECUTIVE

ARYANS SEA SIGHT RESORTSonamui, Mandarmani, Purba Medinipur

Department: Front OfficeReporting To: Resort Manager

Key Roles & Responsibilities
Welcome guests and handle check-in and check-out procedures.
Manage room reservations, walk-in bookings, telephone enquiries and OTA bookings.
Maintain guest records, booking registers and room occupancy reports.
Handle guest queries, complaints and special requests professionally.
Coordinate with housekeeping for room readiness and cleanliness.
Coordinate with restaurant, kitchen, swimming pool and maintenance departments.
Prepare guest bills, collect payments and maintain daily transaction records.
Provide guests with information about resort facilities, services and policies.
Prepare daily arrival, departure and occupancy reports.




Follow management instructions and maintain proper discipline and hospitality standards.

Required Skills
Positive communication skills in Bengali, Hindi and English.
Basic computer knowledge.
Previous hotel or resort experience preferred.
Qualified attitude and guest-handling skills.
Ability to work in rotational shifts.

Overall Responsibility: To ensure smooth front office operations, excellent guest satisfaction and effective coordination among all resort departments.

Management
ARYANAA GROUP
SEND CV - +91-XXXXXXXXXX (ONLY TEXT)

Pay: ₹10,432.41 - ₹15,000.00 per month

Work Location: In person

📌 Front Desk Receptionist Purba Medinipur
🏢 Aryanaa Group
📍 Purba Medinipur