We are looking for enthusiastic and customer-focused individuals to join our Customer Care Team as Customer Support Executives or Senior Customer Support Executives.
The ideal candidate should have valuable communication skills in English and Hindi, a positive attitude, and the ability to handle customer queries professionally while ensuring customer satisfaction.
Both freshers and experienced candidates are welcome to apply.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and escalations.
Provide customer support through calls, emails, and live chat.
Convert customer inquiries into sales and achieve assigned targets.
Maintain customer records, follow-ups, and daily reports in the CRM.
Build robust customer relationships and ensure customer satisfaction.
Identify upselling and cross-selling opportunities wherever applicable.
Required Skills and Qualifications
Any graduate or undergraduate candidate can apply.
Positive communication skills in English and Hindi are mandatory.
Basic computer knowledge, including MS Excel, email, and CRM handling.
Strong customer service, problem-solving, and interpersonal skills.
Ability to handle customer concerns and work towards targets.
Experience in BPO, call centres, sales, or customer support will be an added advantage.
Interview Details
Interview Days: Monday to Friday
Interview Time: 10:00 AM to 4:00 PM
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits
Provident Fund
Work Location: In person
📌 Sr Customer Support Executive Chennai
🏢 Linfoi Private
📍 Chennai
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