08 Nov
|
Revik Empowering Business Solutions
|
India
08 Nov
Revik Empowering Business Solutions
India
– Tele Collection Executive Department: Collections & Recovery Designation: Tele Collection Executive Job Type: Full-Time Experience: Freshers & Experienced Candidates Job Responsibilities - Make outbound calls to customers regarding pending and overdue payments.
Follow up with customers for timely repayment of outstanding dues.
Understand customers' payment concerns and provide suitable repayment solutions.
Explain outstanding amounts, payment deadlines and available payment methods.
Maintain regular follow-ups with customers through calls and other approved communication channels.
Update customer interactions, payment commitments and call remarks in the CRM system.
Achieve daily, weekly and monthly collection targets.
Maintain skilled communication and ensure customer satisfaction.
Escalate disputed or unresolved cases to the concerned department.
Required Skills - Valuable communication skills in Hindi and English.
Basic computer knowledge and familiarity with MS Excel.
Good convincing, negotiation and interpersonal skills.
Ability to handle customer objections professionally.
Target-oriented and self-motivated approach.
Patience and confidence while handling customer calls.
Eligibility
Criteria - Minimum qualification: 12th Pass / Graduate.
Freshers and experienced candidates can apply.
Prior experience in telecalling, banking, loan collection or recovery will be an advantage.
Salary &
Benefits - Salary: As per industry standards and experience.
Performance-based incentives.
Training and growth opportunities.
Professional working workplace. Interested candidates can share their updated resumes with the HR team.
Pay: ₹10,000.00 - ₹13,000.00 per month
Work Location: In person
📌 Tele Collection Executive Balasinor (India)
🏢 Revik Empowering Business Solutions
📍 India