Role & responsibilities
Contact customers with overdue accounts through outbound calls.
Remind customers about pending payments and due dates.
Follow up on delinquent accounts to recover outstanding balances.
Negotiate repayment schedules and settlement options within approved guidelines.
Update customer payment information and collection status in the system.
Resolve customer queries related to outstanding dues and payment processes.
Maintain accurate records of all customer interactions and collection activities.
Achieve daily, weekly, and monthly collection targets.
Escalate difficult cases or disputes to supervisors when necessary.
Ensure compliance with applicable collection regulations and company policies.
📌 Walk In Tele Collection Executive Freshers Can Apply Bengaluru
🏢 home credit
📍 Bengaluru
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