Roles and Responsibilities :
Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Assist in processing transactions, answering questions about products/services, and addressing issues promptly.
Maintain accurate records of customer interactions using Excel spreadsheets or other tools.
Collaborate with team members to achieve sales targets and improve overall performance.
Job Requirements :
Fluency in English language (written & spoken).
Excellent communication skills for effective verbal interaction with customers.
Solid interpersonal skills for building rapport with customers over phone/email/chat.
Basic computer knowledge for data entry into excel sheets.
📌 Intern Customer Support Gurugram
🏢 Nimbuspost
📍 Gurugram
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