08 Nov
|
Pacific World Foundation
|
Delhi
08 Nov
Pacific World Foundation
Delhi
Role & responsibilities
Handle incoming customer calls and address queries in a skilled and courteous manner.
Communicate effectively with Bengali-speaking customers and provide appropriate assistance.
Understand customer concerns and provide timely resolutions.
Maintain accurate records of customer interactions, queries and feedback.
Escalate complex issues to the concerned departments whenever required.
Ensure customer satisfaction through effective follow-ups and communication.
Adhere to company policies, service standards and calling protocols.
Preferred candidate profile
We are looking for a customer-oriented and enthusiastic Customer Care Executive who can communicate fluently in Bengali and English/Hindi. The candidate will be responsible for handling customer queries, providing relevant information, resolving concerns and ensuring a positive customer experience through effective communication.
📌 Customer Care Executive Delhi
🏢 Pacific World Foundation
📍 Delhi