Role & responsibilities
Service Delivery: Oversee day to day soft services (housekeeping, security, pest control, pantry, reception, mailroom) to meet quality standards and contractual KPIs.
Vendor & Staff Management: Supervise vendor teams and inhouse staff; manage rosters, training, onboarding, and performance monitoring. Handle quotations, purchase approvals, invoices, and payment coordination. Maintain vendor master data, purchase trackers, and service follow-ups. Prepare and present daily, weekly, and monthly admin reports, Track expenses, maintenance costs, and operational efficiency. Provide regular updates to management on admin issues, risks, and improvements
Client & Customer Experience: Address complaints promptly, support client visits, manage meeting room coordination, and ensure a skilled setting. Maintain accurate documentation and filing systems (physical and digital),




SAP & Commercial Coordination: Purchase request preparation as per the budget and liaise with the commercial department to facilitate the release of Purchase Orders (POs).
Inventory & Procurement: Track and maintain consumables (cleaning materials, pantry stock); coordinate replenishment with vendors and suppliers.
Reporting & Compliance: Prepare MIS reports, Presentations, track SLAs, track expenses, process bills, and support audits by ensuring proper records and verify vendor invoices, ensure adherence to safety, hygiene, and statutory norms.
Operational Excellence: Conduct site inspections, implement best practices, support budget management, and drive continuous improvements.

📌 Infrastructure & Facilities Admin Bangalore Bengaluru
🏢 Dalmia Cement
📍 Bengaluru