Roles and Responsibilities :
Experience in the following:
Handling calls as per SLA related to:
E-Mail Configuration
Hardware, Desktops & Laptops
Printers & Scanners
Active Directory - Addition & Deletion
Mobile Devices like IOS & Android for basic email troubleshoot
MS Office
Working on Anti-Virus updates
Working on OS - Windows latest version
Updating CTS
Troubleshooting all network and application issues and providing recommendations to ensure better customer services
Documentation & MIS reporting
Compliance management and escalating issues if required
Desired Candidate Profile:
BE/B. Tech, Diploma in (EEE / ECE / CSE / IT)
Positive Communication Skills & Language proficiency
Job Type: Full Time
Job Location: Chennai Ahmedabad Delhi
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Desktop Support Engineer Chennai
🏢 Net Access India
📍 Chennai
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