Key Responsibilities:
Customer Interaction: Handle incoming customer calls, emails, chats, or messages in a polite, skilled, and timely manner.
Issue Resolution: Identify customer needs, troubleshoot basic technical or service issues, and resolve complaints effectively
.Requirements & Qualifications:
Education: 12th Pass (Graduate preferred).
Experience: Freshers or candidates with 0–2 years of experience in Customer Support, Telecalling, or BPO
Communication Skills: Robust verbal and written communication skills in English and regional languages (e.g., Hindi).
Soft Skills: Active listening, empathy, problem-solving ability, patience, and a calm composure under pressure
.Work Environment & Key Details:
Job Type: Full time / Shift-based
Department: Customer service / BPO Voice
📌 Customer Support Executive Thane
🏢 net star infotech
📍 Thane
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