About the RoleWe are looking for a confident, well-spoken telecaller to handle outbound and inbound calls for our water purification and TV mounting product lines. You will generate leads, follow up on enquiries, and help convert them into orders.
Key ResponsibilitiesMake outbound calls to prospective customers, dealers, and corporate or B2B contacts from provided lead lists
Handle inbound enquiries from IndiaMART, JustDial, the website, and marketplace listings
Explain product features, pricing, and availability clearly and accurately
Follow up on quotations, samples, and pending enquiries until closure
Record every call, lead status, and follow-up date in the CRM or Excel tracker
Share product catalogues, quotations, and details on WhatsApp or email
Coordinate with the dispatch and accounts teams on order confirmation and delivery updates
Handle basic customer queries and complaints politely, and escalate when needed
Meet daily and monthly targets for calls, qualified leads, and conversions




Required Skills and QualificationsMinimum 12th pass; graduate preferred
Fluent in Hindi, with working English (spoken and basic written)
Transparent, polite communication and a persuasive speaking style
Basic computer skills: MS Excel or Google Sheets, WhatsApp Business, email
Ability to handle rejection and stay consistent with follow-ups
Preferred (Not Mandatory)6 months to 2 years of experience in telecalling, tele-sales, or customer support
Familiarity with B2B sales or an ecommerce or trading business
Basic understanding of water purifiers, TDS meters, or home and electronics accessories
Key Performance IndicatorsNumber of calls made per day
Number of qualified leads generated
Follow-up completion rate
Lead-to-order conversion rate
Accuracy of CRM and tracker updates
Working Hours[e.g., 10:00 AM to 7:00 PM, Monday to Saturday. Adjust as needed]

📌 Telesales Executive Jaipur
🏢 Kavita
📍 Jaipur