Job Summary

Senior Executive - Operations at Presolv360 will play a key role in managing day-to-day operations, ensuring process efficiency, enterprise client satisfaction, and team performance. This role requires solid operational ownership, coordination with enterprise users, MIS reporting, SOP implementation, and people management.

Location: Mumbai

Employment Type: Full time

Responsibilities
Strategize and manage daily operational workflows in collaboration with the operations team
Verify data shared by enterprise users to ensure accuracy and completeness
Prepare and share regular MIS reports with enterprise users and internal stakeholders
Liaise with enterprise clients to understand requirements and service expectations
Draft, implement, and ensure adherence to Standard Operating Procedures (SOPs)
Provide regular updates and reports to Senior Management
Manage, motivate, and guide the operations team to meet targets and deadlines
Oversee vendor relationships and service delivery standards
Ensure enterprise satisfaction, retention,



and effective feedback sharing with internal teams

Requirements
Minimum 2+ years of experience in Operations
Bachelor's degree in Business Administration, Operations Management, or related field
Proven people management and team coordination skills
Prior experience in legal, financial services, or insurance industry preferred
Advanced proficiency in MS Excel
MS Word (VLOOKUP, Mail Merge, etc.)
Robust verbal and written communication skills
Highly organized, proactive, and self-motivated

Skills
Operations Management
People Management
Team Coordination
MIS Reporting
SOP Implementation
Vendor Management
Data Verification
MS Excel
MS Word

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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