08 Nov
|
Deloitte Shared Services India
|
Bengaluru
08 Nov
Deloitte Shared Services India
Bengaluru
Your Responsibilities
Configure, administer, and maintain the LeanIX platform to ensure reliable, secure, and effective day-to-day operations.
Manage workspace administration, including user provisioning, deprovisioning, role assignments, access controls, subscriptions, and license management.
Configure and maintain Fact Sheets, Surveys, Reports, Dashboards, Meta Model attributes, and Lifecycle Management settings.
Perform data onboarding, bulk imports, Excel uploads, data validation, cleansing, migration, and mass updates while ensuring data accuracy and consistency.
Monitor architecture data quality, identify data gaps, and work with stakeholders to improve the completeness and reliability of the repository.
Support incident management, service request fulfillment, problem management, and platform troubleshooting in line with ITSM processes.
Monitor LeanIX platform health, scheduled synchronizations, API connectivity, upgrades, and release deployments to ensure platform availability.
Support integrations with ServiceNow, Jira, Azure DevOps, CMDB, SAP Signavio, and other enterprise applications by monitoring synchronization jobs and resolving issues.
Develop and maintain operational dashboards, architecture reports, KPIs, and platform usage metrics for Enterprise Architecture teams.
Collaborate with Enterprise Architects, application owners, and business stakeholders to maintain architecture documentation and support governance activities.
Key Skills Required
6 years of overall IT experience with 3 to 4 years of hands-on LeanIX administration and operational support.
Experience in workspace administration, user and role management, Fact Sheets, Surveys, Dashboards, and Lifecycle Management.
Hands-on experience with data onboarding, bulk uploads, Excel-based imports, data migration, and data quality management.
Experience supporting integrations with ServiceNow, Jira, Azure DevOps, CMDB, SAP Signavio, or similar enterprise platforms.
Positive understanding of ITSM processes, incident management, change management, and service request fulfillment.
ITIL Foundation certification or equivalent operational support experience is preferred.
Education to be any bachelors degree
📌 Leanx Administrator Bengaluru
🏢 Deloitte Shared Services India
📍 Bengaluru