Role : Digital Platforms Innovation and Automation unit
Location: Kochi
Experience: Minimum 1 year of relevant experience in banking, fintech or digital product
management.
Education Qualification: BTech/MCA/MBA
Job Description

Drive the development and implementation of digital banking products across retail and
corporate segments
Work closely with IT, Risk, Compliance, Operations, Digital BC's and third-party
vendors/FinTechs to develop and roll out recent digital solutions/products.
Manage the BAU process pertaining to the Digital platform products allocated including
Invoices, Agreements, SLA etc. Monitor product performance, gather customer feedback
and identify opportunities for innovation or process improvements in Digital Platforms
Division.
Prepare Business Requirement Documents (BRD), functional specifications and process flows
for current initiatives or enhancements.




Manage the complete product life cycle through service providers and upgrades,
enhancements pertaining to digital platform division.
Measure existing processes to identify areas for improvement. Support the automation of
internal banking processes to improve operational efficiency.
Conduct competitor benchmarking and stay updated on market trends, regulatory changes
and emerging technologies.
Track project timelines, coordinate with stakeholders and ensure timely delivery.
Support product training, documentation and internal communication for smooth adoption.
Analyse data and MIS to identify bottlenecks and support decision-making.
Manage compliance to RBI, NPCI, UIDAI, Sahamati & other regulatory and statutory bodies.

📌 Product Associate Kochi (India)
🏢 Grampro Business Services
📍 India