Job Description

This role ensures smooth execution of learning programs and activities on the LMS platforms and maintains quality & compliance of the program.

Key responsibilities will include:

Administration and configuration of courses:
Ensure up-to-date training catalogues on the LMS platforms
Schedule and organise training sessions, workshops, and e-learning programs, sending invitations & tracking attendance.
Perform consistency checks & ensure data accuracy of employee training history

Learning Content Platform management:
Manage licenses & users; conduct utilization rate analysis, support promotional campaign
Format and reconcile data with HRMS, conduct utilization rate analysis

User Request Management:
Manage end-to-end service tickets on queries regarding the platform
Responds to user enquiries related to logging in and signing up for courses




Offer explicit guidance and solve issues to ensure users have smooth experience.

Data management
Monitor the progress of ongoing modules by generating reports and sending regular information and alert emails.
Consolidate and analyze training data for mandatory reporting purposes using Power BI & Excel

Performance Management
Export and verify training evaluation data.
Communicate evaluation results to stakeholders.

Schedules & Vendor Management:
Organize and update training schedules with external providers.
Assist in tracking training budgets, expenses, and invoice processing.

Communication
Prepare and send multilingual email campaigns and notifications. (L&D; Network, module launches, newsletters).
Update the Academy’s catalogue and publish posts on Genius or external media.

📌 Learning & Development Administrator Bengaluru
🏢 Egis Group
📍 Bengaluru