Technical Service Manager Kochi

08 Nov

Litmus7

Kochi

08 Nov

Litmus7

Kochi

10+ years of experience in production operations / service management / technical operations / SRE-adjacent roles in enterprise systems.
Familiarity supporting a custom-built eCommerce platform in a distributed setting.
Solid technical understanding of Java microservices architecture, API management, Event streaming/messaging using Kafka, Azure Integration Services (Logic Apps / Service Bus / Event Grid / etc.), ESB concepts (routing, transformation, orchestration, canonical models).
Proven capability running:
Incident management (P1/P2), SWAT calls, stakeholder comms.
Problem management and driving RCAs to closure
SOP/runbook authoring and operational governance.
Robust understanding of observability and ops practices:
Logs/metrics/traces, alerting hygiene, dashboards, error budgets.

📌 Technical Service Manager Kochi
🏢 Litmus7
📍 Kochi

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