Check-In & Ticketing: Greet passengers, verify travel documents and passports, process check-ins, issue boarding passes, weigh luggage, and handle excess baggage fees.
Boarding Gate Operations: Verify documents, collect boarding passes, manage seating allocations, cross-check headcounts, and coordinate last-minute gate changes.
Special Services: Assist passengers with special needs, including wheelchair assistance, unaccompanied minors, and VIP requests.
Disruption Handling: Manage delayed, canceled, or rebooked flights, resolve customer complaints, and de-escalate stressful situations calmly.
Team Coordination: Communicate closely with ramp operations, security personnel, baggage services, and flight crews to ensure on-time departures.
Eligibility & Qualification
Education: Typically requires a 10+2 (Higher Secondary) pass, a 3-year diploma,



or an undergraduate degree from a recognized board/university.
Training: Certification or modules mapped under aviation sector guidelines (such as the Aerospace and Aviation Sector Skill Council) covering check-in, lounge services, and emergency handling.
Technical Skills: Familiarity with Global Distribution Systems (GDS), airline reservation platforms, and baggage handling software.
Soft Skills: Robust verbal communication, conflict resolution, patience, multi-tasking abilities, and a customer-first attitude.

Pay: ₹18,000.00 - ₹32,000.00 per month

Advantages:
Adaptable schedule
Food provided
Paid sick time
Provident Fund

Work Location: In person

📌 Passenger Service Executive Coimbatore
🏢 ALVITA AVIATION INSITUTE
📍 Coimbatore