Atlas Tours & Travels Pvt. Ltd., established in 1988, is a travel management company offering a wide range of travel services, including domestic and international holiday packages, flight bookings, hotel reservations, visa assistance, Hajj & Umrah packages, foreign exchange, travel insurance and corporate travel services.
Key Responsibilities
Promote and sell ready-made domestic and international holiday packages through calls, emails, online platforms and in-person interactions.
Understand customers' travel requirements, budgets and preferences to recommend suitable holiday packages.
Customize holiday packages based on individual customer needs.
Handle customer enquiries and convert potential leads into confirmed bookings.
Build and maintain robust customer relationships to encourage repeat business and referrals.
Coordinate with internal teams to ensure accurate pricing, package availability and smooth booking processes.
Follow up with prospective customers and maintain regular communication.
Maintain customer details and enquiry records in the company's CRM/GTX system.
Achieve assigned sales targets and contribute to business growth.
Stay updated on destinations, travel trends, holiday products and promotional offers.
Required Skills & Competencies
Excellent verbal and written communication skills.
Strong sales, negotiation and convincing abilities.
Positive understanding of domestic and international travel destinations.
Customer-oriented approach with solid relationship-building skills.
Ability to work in a target-driven environment.
Basic knowledge of travel packages and holiday products.
Familiarity with CRM/GTX systems will be an added advantage.