Roles and Responsibilities :
Following up with insurance payers regarding claim status
Identifying and resolving claim denials
Preventing claim write-offs through timely follow-ups
Working with billing scrubbers and making necessary edits
Managing contractual adjustments and write-off projects
Ensuring high cash collection and resolution rates
Demonstrating robust calling, probing, and denial-handling skills
Working in rotational shifts, including night shifts
Job Requirements :
Positive English communication skills (written & spoken) with excellent pronunciation.
Ability to work on international voice processes (KPO).
Freshers can apply; no prior experience required.
Robust interviewing skills with confidence in handling client interactions.
📌 Ar Caller Fresher Gurugram (India)
🏢 R1 RCM
📍 India
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