We are looking for a hands-on Marketplace Operations Executive with D2C/e-commerce startup experience, robust marketplace management skills and knowledge of AI tools to streamline operations and improve efficiency.
Key Responsibilities:
Manage daily operations across Amazon, Flipkart, Myntra, Nykaa and other marketplaces.
Handle product listings, catalogue updates, pricing and inventory management.
Monitor orders, returns, cancellations and fulfilment.
Handle customer-related marketplace queries and resolve operational issues.
Coordinate with marketplace teams, warehouse and internal departments.
Track sales, inventory and operational performance through reports.
Leverage AI tools for data analysis, reporting, customer support and workflow automation.
Qualifications:
1 – 5 years of experience in e-commerce/marketplace operations, preferably with a D2C startup.
Hands-on experience with Amazon Seller Central, Flipkart Seller Hub or similar platforms.
Understanding of order management, inventory, catalogue and customer handling.
Valuable Excel/Google Sheets and analytical skills.
Practical knowledge of AI tools like ChatGPT, Gemini and automation tools.
Solid coordination, communication and problem-solving abilities.