1) Product Knowledge
In-depth knowledge of asset products like Credit Cards, Merchant acquiring business, PL, AL,TW,CV,CE,HCF,LAP,HL,SME,MSME,Agri etc. 2) Analytical Skills
should be extremely positive at identifying triggers for sampling and investigation based on info fetched from HUNTER/SFDC application, transaction monitoring systems, LOS and STP Process. 3) Digital Process
experience in process movement from manual to digital FCU activity, LOS setting and portfolio monitoring. 4) Investigation – deep experience in investigation and initiating recovery action 5) Agency Management – deep knowledge about FCU specific agencies, identification, empanelment and management of those agencies and management of work allocation, billing, payment, counter verification and performance benchmark and monitoring. 6) Relationship Management
effective communicator,



negotiator, extremely valuable connects in peer bank and Law enforcement agencies/ Law firms etc. 7) Preventive Fraud Management
Framing Anti-fraud process and policies for identification of fraud at application stage. Connected with competition and updated with prevailing fraud trends and fraudsters methods. Creating a framework for effective preventive fraud mechanism. Creating awareness and deterrent based on attempted / identified fraud. 8) Portfolio Monitoring – On go Responsibilities Team Mangement, Vendor Management Qualifications Experience Range : 10 to 15 Years

Qualifications:
Graduate (Any Specialisation) CA MBA

📌 Head Fcu Mumbai
🏢 CSB Bank
📍 Mumbai