ETHNIC9 is a fast-growing premium ethnic wear brand specializing in luxury sarees. We are looking for a confident, energetic, and customer-focused Telecaller with valuable English communication skills to handle customer interactions and deliver excellent customer service.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Communicate confidently with customers in English, Hindi, and Gujarati.
Assist customers with product information, order inquiries, and support.
Follow up with potential and existing customers via phone and WhatsApp.
Resolve customer queries professionally and ensure customer satisfaction.
Maintain accurate call records and customer information.
Coordinate with the Sales and Operations teams for smooth order processing.
Achieve daily calling and follow-up targets.
Required Qualifications
12th Pass or Graduate (preferred).
Good spoken English is mandatory. :
Basic computer knowledge and MS Office.
Valuable communication, listening, and customer handling skills.
Required Skills :
Good English Communication (mandatory)
Hindi & Gujarati Communication
Customer Service
Telecalling
WhatsApp Communication
Basic Computer Knowledge
MS Excel (Basic)
Time Management
Problem Solving
Confident and professional communication skills.
Positive attitude and customer-first approach.
Valuable convincing and follow-up skills.
Experience in Telecalling, Customer Support, or Sales is an added advantage.
Job Location
ETHNIC9 (OMKAR CREATION) Mota Varachha, Surat, Gujarat
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Tele Caller Executive Mota
🏢 Ethnic9
📍 Mota
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