We are looking for an experienced .NET Support Engineer with robust technical expertise in .NET technologies, SQL queries, and L1/L2 production support. The candidate should have experience troubleshooting production issues, resolving application defects, and ensuring smooth application operations.
Key Responsibilities
Provide L1 and L2 application support for .NET-based applications.
Monitor application performance and ensure system availability.
Troubleshoot and resolve production issues within defined SLAs.
Analyze application logs, errors, and exceptions to identify root causes.
Write, execute, and optimize SQL queries for data validation and troubleshooting.
Perform debugging and basic code-level analysis of .NET applications.
Handle incident management, problem management, and service requests.
Coordinate with development, database, and infrastructure teams for issue resolution.
Prepare RCA (Root Cause Analysis) reports for recurring production issues.
Ensure timely resolution of tickets and maintain proper support documentation.
Mandatory Technical Skills
Strong experience in .NET / .NET Framework.
Positive knowledge of SQL queries and database troubleshooting.
Hands-on experience in L1 and L2 application support.
Strong debugging and troubleshooting skills.
Experience handling production incidents.
Valuable-to-Have Skills
Relevant production support experience.
Experience working in an enterprise application support environment.
Knowledge of incident, problem, and change management processes.
Experience working with monitoring and ticketing tools.
Skills:- Technical support, .NET and SQL Queries
📌 Net Support Engineer Hyderabad
🏢 VY SYSTEMS PRIVATE
📍 Hyderabad
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