Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Handling customer concerns and complaints in a timely manner.
Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing.
Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc.
Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
Solid problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked h
Job Types : Full time, Permanent, Fresher
Pay: ₹10,087.20 - ₹34,477.85 per month
Schedule:
Day shift
Evening shift
Morning shift
Night shift