Company : Speedways Rent A Car Pvt. Ltd. Location : Marol, Andheri East, Mumbai Experience : Minimum 1 Year Employment Type : Full time Salary : As per industry standards
Job Summary
Key Responsibilities
Manage end-to-end car rental bookings and ensure timely confirmations.
Prepare and share quotations with customers and corporate clients.
Coordinate with the operations team for vehicle availability and booking execution.
Build and maintain strong customer relationships to ensure repeat business.
Follow up on inquiries and convert leads into confirmed bookings.
Maintain daily booking records and prepare MIS reports.
Handle and manage the company's social media accounts, including Instagram and LinkedIn.
Create and upload regular posts, promotional content, and updates on social media.
Respond to customer messages and inquiries received through social media platforms.
Coordinate with the marketing team for campaigns and brand promotions.
Ensure excellent customer service throughout the booking process.
Requirements :
Minimum 1 year of experience in Sales, Customer Support, or the Car Rental/Travel industry.
Graduate in any discipline (preferred).
Good communication skills in English, Hindi, and Marathi.
Proficiency in MS Office (Excel, Word, Outlook).
Strong negotiation, customer handling, and follow-up skills.
Ability to work in a fast-paced environment and achieve sales targets.
Experience in the Car Rental, Travel, Hospitality, or Transport industry.
Positive attitude with robust customer service skills.
Self-motivated, organized, and eager to learn.