KEY RESPONSIBILITIES :
Handle inbound & outbound customer calls
Resolve customer queries and complaints efficiently
Provide accurate information about services/products
Maintain proper records of customer interactions
Follow up with customers for issue resolution
Coordinate with internal teams when required
Requirements :
Graduate / MBA Freshers can apply
Valuable communication skills in Hindi (Basic English required)
Comfortable with voice process
Basic computer knowledge
Robust problem-solving skill
Job Details :
Shift: Day Shift
Process: Domestic Voice
Working Days: 6 Days (1 Weekly Off)
Mode: Work From Office
Job Types : Full time, Permanent, Fresher
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits :
Paid sick time
Paid time off
Provident Fund
Education :
Bachelor's (required)
Work Location: In person
📌 Customer Support Associate Pune (India)
🏢 Nikita
📍 India
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