Vutto is a full-stack, phygital platform transforming the used two-wheeler market in India. We combine certified online listings with offline retail experience, in-house refurbishment, warranty support, and end-to-end documentation to deliver a seamless and trustworthy experience.
ABOUT THE ROLE
KEY RESPONSIBILITIES
Resolve customer complaints and provide appropriate solutions
Maintain records of customer interactions and transactions
Follow up with customers to ensure issue resolution
Provide accurate information about products/services
Escalate complex issues to the relevant department
Maintain a positive and professional attitude toward customers
KEY REQUIREMENT
Solid verbal and written communication skills
Good problem-solving abilities
Basic computer knowledge (MS Office, CRM tools)
Ability to handle pressure and manage time effectively
Active listening and interpersonal skills
Minimum qualification: 12th pass / Graduate (preferred)
Why Join us?
Competitive pay
Exciting prospect to be part of high paced start-up.
Outstanding work culture.
Health benefits
Flexible work timings
Pay: ₹20,000.00 - ₹24,000.00 per month
Advantages :
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Customer Care Executive Dwarka (India)
🏢 Vutto
📍 India
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