Key Responsibilities
Provide accurate information and resolve customer concerns in a professional manner.
Maintain positive customer relationships and ensure high levels of customer satisfaction.
Record customer interactions and update relevant information in the system.
Coordinate with internal teams to address customer requirements and resolve issues promptly.
Follow company policies and service standards while handling customer interactions.
Requirements :
Education : Any Graduate (preferred).
Experience : Fresher to 2 years of experience in customer service, customer support, or a related field.
Language Skills : Proficiency in multiple languages is required.
Communication :
Excellent verbal and written communication skills.
Medical Knowledge : Basic understanding of medical terminology, healthcare processes, or the medical industry is preferred.
Strong problem-solving and interpersonal skills.
Ability to work in a fast-paced setting and handle customer queries efficiently.
Eligibility
Freshers with solid communication skills and a willingness to learn are welcome.
Work Schedule & Benefits Monday to Saturday (2nd & 4th Saturday off) Sunday fixed off + Indian festival holidays EPF provided
Pay: ₹18,000.00 - ₹23,000.00 per month
Perks :
Provident Fund
Work Location: In person
📌 Customer Support Executive Cse Prakash Nagar (India)
🏢 GOLD SIKKA
📍 India
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