Key Responsibilities
Provide chat-based support to international e-commerce sellers.
Handle customer inquiries and resolve issues within defined service standards.
Assist sellers with account-related concerns, order management, and operational queries.
Ensure accurate and timely resolution of customer issues.
Maintain a high level of customer satisfaction through effective communication.
Follow company policies, processes, and quality standards while handling customer interactions.
Eligibility Criteria
Minimum 1 year of experience in an International Voice and Chat Process.
Seller Support experience is mandatory.
Excellent written and verbal communication skills.
Robust customer service and problem-solving abilities.
Valuable interpersonal and communication skills.
Position Details
Designation : Customer Support Executive
Process : International Chat - E-commerce Seller Support
Location : Jaipur (Work from Office)
Salary : Up to ₹35,000 CTC per month
Working Days : 5.5 Days per Week
Shift : Rotational Shifts
Transportation : Company-provided cab facility in Odd hours