General Information : Location
Jaipur, Rajasthan
Working Schedule
Full time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
16-Jul-2026
Job ID
18895

Description and Requirements : Responsibilities :
Receive and review enrollment requests to ensure all required eligibility data is present to enable enrollment for MetLife’s Core products
Verify eligibility by navigating within one or more systems including GroupFacts and/or CDF
Input data manually into UIS and/or GroupFacts
Terminate employee enrollments
Respond to requestors in a timely manner within TAT
Respond to customers using standard response templates, adding clear details when needed
Log metrics
Maintaining quality standards
Partner with supervisors to assess root cause of escalations
Ensure compliance with internal policies and procedures, including security, data retention/ ILM and external regulations
Education, Technical Skills & Other Critical Requirement
EducationBachelor’s degree preferred
Experience
(In Years)_1-2 years of experience performing manual data entry(preferably in Insurance Industry)
Customer service experience
Business writing skills, including ability to write clear, concise communications




Technical SkillsProficient knowledge of MS office - Excel, Word, Teams, Outlook
Typing / data entry speed 30 wpm with 90% accuracy
Other SkillsKnowledge of Insurance principles in relation to the US Insurance industry
Excellent communication (Written & Verbal) and comprehension skills

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee advantages and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is straightforward - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

📌 Sr Insurance Associate Jaipur (India)
🏢 MetLife
📍 India