Welcome and assist guests : Greet guests warmly upon arrival, answer questions, and provide information about the hotel and surrounding area.
Manage check-in/check-out : Handle the entire process, including guest registration, room assignment, and processing payments.
Handle reservations : Manage reservations received via phone and online, including taking bookings and making changes.
Resolve complaints : Address and resolve guest complaints in a qualified and timely manner.
Manage the front desk : Ensure the reception area is tidy and has all necessary supplies.
Handle communication : Answer and direct phone calls, manage correspondence, and handle mail and packages.
Maintain records : Keep guest records, room availability, and payment information updated.
Coordinate with other departments : Liaise with housekeeping and maintenance to ensure rooms are ready and guest needs are met.
Manage payments and billing : Calculate bills, collect payments, and balance the cash drawer

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive Receptionist Shevgedang (India)
🏢 Meravilla Solutions
📍 India